Terms and Conditions

PLEASE READ CAREFULLY BEFORE USING OUR WEBSITE

Any persons using, reading, and/or purchasing products on this website agree that access to and use of this site are subject to the following terms, conditions, and other applicable laws. You must be at least 18 years old (and age 21 where applicable) to purchase products from this site. By using this website, you agree that you are at least 18 years of age, (and age 21 where applicable) and also agree to the following terms and conditions.

AGE VERIFICATION

99Kratom.com utilizes a third-party age verification service to verify your age. This tool helps ensure that our products are only sold to adults who are age 18 (and age 21 where applicable) and over. Before making any purchase using 99Kratom.com, you agree to enter only true and correct personal information into the age verification tool. 99Kratom.com policy is to maintain strict compliance with all applicable federal, state and local laws, and the company reserves the right to refuse service to anyone who it suspects has submitted inaccurate, false or misleading information into the age verification software used on its website.

COPYRIGHT

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of 99Kratom.com. The collective work includes works that are licensed to 99Kratom.com. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with 99Kratom.com products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with 99Kratom.com or to purchase 99Kratom.com products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by 99Kratom.com. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

LIMITATION OF LIABILITY

99Kratom.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if 99Kratom.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

TYPOGRAPHICAL ERRORS

In the event that 99Kratom.com product is mistakenly listed at an incorrect price, 99Kratom.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. 99Kratom.com reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, 99Kratom.com shall issue a credit to your credit card account in the amount of the incorrect price.

TERM; TERMINATION

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by 99Kratom.com without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

NOTICE

99Kratom.com may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to 99Kratom.com.

MISCELLANEOUS

Your use of this site shall be governed in all respects by the laws of the state of Florida, USA, without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site, including but not limited to the purchase of 99Kratom.com products shall be in the state or federal courts located in Pinellas County, Florida, USA. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of 99Kratom.com products) must be commenced within one (1) year after the claim or cause of action arises. 99Kratom.com failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. 99Kratom.com may assign its rights and duties under this Agreement to any party at any time without notice to you.

USE OF SITE

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a 99Kratom.com or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

PARTICIPATION DISCLAIMER

99Kratom.com does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, 99Kratom.com is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any content or activities on the site. However, 99Kratom.com reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to 99Kratom.com in its sole discretion.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless 99Kratom.com, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

THIRD-PARTY LINKS

In an attempt to provide increased value to our visitors, 99Kratom.com may link to sites operated by third parties. However, even if the third party is affiliated with 99Kratom.com,  has no control over these linked sites, all of which have separate privacy and data collection practices, independent of 99Kratom.com. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, 99Kratom.com seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

PAYMENT INFORMATION

All payments are payable to True Source Naturals, LLC.

Check Payments: Checks are a much safer method of payment than credit or debit card payments. Although we will hold your first order until the payment clears (3 to 5 business days), your next order will ship same day or next business day. Keep in mind, if you place a much larger order than your previous orders, we might still hold your order until the payment clears.

Some people have expressed concerns about using their routing and account number to make a payment, but it’s no different than handing over a check to someone for payment. We use a completely secure processor for check payments and we never even see your information on our end. All we see is your name, address, phone number, and email address.

PLEASE NOTE: THERE IS A $12 FEE FOR RETURNED CHECKS. WE WILL SEND THE TOTAL BALANCE INCLUDING THE FEE TO A COLLECTION AGENCY IF YOU DO NOT COMMUNICATE WITH US! WE ARE VERY REASONABLE AND ALWAYS WILLING TO WORK THINGS OUT, SO PLEASE COMMUNICATE IF THERE IS AN ISSUE WITH YOUR PAYMENT.

Mail a Money Order or Cashier’s Check: This is by far the slowest method of payment, but it is a good way to pay with the utmost security and privacy. If you do decide to mail a Money Order or Cashier’s Check, you can now submit an order on our website. PLEASE NOTE: WE WILL NOT SHIP YOUR ORDER UNTIL WE RECEIVE YOUR PAYMENT.

Zelle Payments: PLEASE DO NOT LEAVE ANY ORDER NOTES OR ENTER ANYTHING IN THE “WHAT’S THIS FOR?” SECTION WHILE MAKING THE PAYMENT. PLEASE USE THE SAME NAME AS YOUR ORDER.

Zelle is an easy way to send money to anyone with a bank account. If you do not have a bank account, you will not be able to use this payment method.

Zelle is supported by most banks in the country. To see if your bank offers this payment method, simply visit https://www.zellepay.com/get-started to see if your bank is listed. If your bank or credit union is not listed, you might still be able to use Zelle by downloading the Zelle app.

ZELLE PAYMENT ADDRESS PROVIDED AFTER CHECKOUT

RETURN POLICY

We are committed to our customers complete satisfaction. If for whatever reason you are not satisfied with your purchase, you can exchange it or return it for a full refund with no questions asked.

Returns must be received within 30 days of purchase. Customers are responsible for shipping and handling (including a trackable form of delivery). Please contact us before returning any items, so that we can provide you with a Return Authorization Number that will need to be included on the outside of the package you are returning to us.

If you have any questions or concerns, please send them to info@99kratom.com or call us at 727-280-6474 Monday through Friday between 9:00AM and 4:00PM EST.